Privacy Policy

01Definitions

(a) “Controller” means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of processing Personal Data.

(b) “Personal Data” means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

(c) “Service(s)” means personal and professional development services, including educational content, digital publications and downloadable materials, online courses and training programs, live and virtual workshops and events, group and one-on-one coaching, membership communities, and related programs, offered through the website beyondpredictable.com and associated channels.

(i) “Subscriber” means the natural or legal person who has subscribed to the Service(s) by agreeing to the Terms.
(ii) “Terms” means the binding contract between the Company and Subscriber that governs the Subscriber's access and use of the Service(s).

02Data Collection

The Subscriber directly provides the Company with most of the data we collect. The Company collects Personal Data from the Subscriber from the following sources:

Information you provide directly through opt-in and lead capture forms, checkout and registration forms, event and workshop sign-ups, applications, surveys, email and SMS replies, direct messages on social platforms, and support requests; information collected automatically through cookies, web beacons, pixels, and similar tracking technologies, including the Meta pixel and server-side conversions API; information from our payment processor regarding transaction status; engagement data from email and SMS communications, including opens, clicks, and replies; information from automated messaging tools operating on our social media accounts; and information from third-party advertising and analytics platforms, including Meta, Google, and YouTube.

03Processing of Personal Data

(a) The Company processes the Subscriber's Personal Data to deliver the programs, content, and services you request; to create and manage your account and access to materials; to register you for events, workshops, and coaching sessions; to process payments and fulfill orders; to provide customer support and respond to inquiries; to send transactional messages including receipts, access details, and event reminders; to send marketing communications about our programs and events, which you may opt out of at any time; to personalize content and offers; to measure and improve the performance of our website, content, advertising, and campaigns; to detect and prevent fraud, unauthorized access, and abuse; and to comply with legal, tax, and regulatory obligations.

(b) The Company will generally collect Personal Data from Subscribers only where it needs to create a contract with the Subscriber, where the processing is in the Company's legitimate interests and not overridden by the Subscriber's data protection interests or fundamental rights and freedoms, or where the Company has the Subscriber's consent. In some cases, the Company may also have a legal obligation to collect Personal Data from the Subscriber.

(c) If the Company processes Personal Data with the Subscriber's consent, the Subscriber may withdraw their consent at any time.

04Sharing of Personal Data

(a) The Subscriber acknowledges that the Company may share the Subscriber's Personal Data with its group companies and third-party service providers to offer the Subscriber the Company's Service(s) and/or send information or updates about the Service(s).

(b) When the Company processes the Subscriber's order, it may send the Subscriber's Personal Data to and use the resulting information from credit reference agencies to prevent fraudulent purchases.

(c) The Company shares Personal Data in the following instances. We share Personal Data with service providers who perform functions on our behalf, including payment processing, customer relationship management and marketing automation, email and SMS delivery, automated social media messaging, file hosting and content delivery, video conferencing and event platforms, community platforms, scheduling, and analytics. We share limited data, including hashed identifiers, with advertising platforms such as Meta, Google, and YouTube to measure campaign performance and deliver relevant advertising. We may disclose Personal Data when required by law, subpoena, or legal process, to protect our rights or the safety of others, or in connection with a merger, acquisition, financing, or sale of assets. We do not sell Personal Data for money.

05Retention of Personal Data

(a) The Company retains Personal Data when an ongoing legitimate business purpose requires retention of such Personal Data.

(b) In the absence of a need to retain Personal Data, the Company will either delete or aggregate it. If this is not possible, the Company will securely store the Personal Data and isolate it from any further processing until it is deleted.

06Security of Personal Data

The Company uses appropriate technical and organizational measures to protect the Personal Data it collects and processes. These measures are designed to provide a level of security appropriate to the risk of processing the Subscriber's Personal Data. If you are a Subscriber and have any concerns about the security of your Personal Data, please contact us immediately.

07Modification

The Company keeps this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time, and the Subscriber shall be notified only if there are material changes to this Policy.

08Contact Details

If you have any concerns about this Policy, please get in touch with us at [email protected].